Delivery and Shipping
We endeavour to ship all orders within two weeks of receipt, and ideally within ten days. Our caster is local and any orders received prior to or on a (NZ) weekend we will endeavour to despatch within eight days of that weekend.
Our standard rates for postage and packing are below. All orders are sent by New Zealand Post using standard package rates unless requested otherwise. This is an untracked service that usually takes two weeks to be delivered.
Minimum Postage – NZ Post $18
Orders up to $250 calculated at 25% of order value
Orders over $250 calculated at 20% of order value
Shipping by Courier
Orders up to $250 calculated at 35% of order value.
Orders over $250 calculated at 30% of order value.
PLEASE NOTE CUSTOMS DUTIES MAY BE REQUIRED IN YOUR COUNTRY
ALL CUSTOMS AND TAX FEES ARE CUSTOMERS RESPONSIBILITY
In all cases please allow 28 days for delivery.
You can pay with all major credit cards and debit cards via Stripe and/or Paypal.
Payment can be made in either United States or New Zealand dollars. Please select which currency you wish to use from the tab on the left had side of the screen. Other currencies will be converted from the purchase currency to your local currency by your card provider, please refer to them for up to date conversion rates.
All prices are exclusive of GST (NZ Goods and Services Tax). GST for New Zealand purchases (determined by the address you enter for your account) will be added to each order.
Please ensure that when placing an order on the website you select the correct items. We only accept returns of damaged figures and make every attempt to fill each order as entered into the website by yourself.
All items available via the Shop count towards order discounts; both individual figures, equipment, unit and battle packs.
Discounts are 10% for orders with a purchase value over US$100 and 15% for orders with a purchase value over US$250.